Privacy Policy

At Global Filmscapes, located at 555 CineDrive, Suite 200, Los Angeles, CA 90068, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. Our contact telephone number is +1 (323) 555-FILM and our general inquiry email address is privacy@globalfilmscapes.com. This policy is effective as of January 1, 2025.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and mailing address, which we collect when you fill out forms, subscribe to our newsletter, or contact us directly.
• Account Information: Username and password if you create an account on our website.
• Payment Information: Credit card details or other payment information when you make a purchase, processed securely through our payment gateway provider, Stripe.
• Professional Information: Company name, job title, and industry when you inquire about our location scouting and management services.

1.2 Usage Data

• Log Data: Information about your visit, such as IP address, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data, collected automatically when you access our website.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
• Analytics Data: We use third-party analytics tools, such as Google Analytics, to analyze website traffic and usage patterns. This data is aggregated and anonymized.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide and maintain our location scouting, management, and permitting services, including processing payments, communicating with you about your projects, and facilitating collaboration.
• Improving User Experience: To personalize your experience on our website, understand your preferences, and provide tailored content and recommendations.
• Communication: To respond to your inquiries, provide customer support, send you updates and newsletters (if you have opted in), and notify you about changes to our services or policies.
• Marketing: To send you promotional materials and special offers related to our services, with your consent where required by applicable law.
• Analytics: To analyze website traffic, usage patterns, and demographic information to improve our website and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive information, such as payment details, during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their duties.
• Security Audits: We regularly conduct security audits and vulnerability assessments to identify and address potential risks.
• Employee Training: Our employees receive regular training on data privacy and security best practices.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: We engage third-party service providers to perform various functions on our behalf, such as payment processing, website hosting, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your personal information and use it only for the purposes we specify. Examples of such providers include Stripe (for payment processing) and Google Analytics (for website analytics).
• Business Partners: We may share your information with our business partners, such as local fixers, location owners, and permitting agencies, to facilitate location scouting and management services. We ensure that these partners have appropriate privacy policies and security measures in place.
• Legal Authorities: We may disclose your personal information to legal authorities if required by law or legal process, such as a subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer, Evelyn Reed, at privacy@globalfilmscapes.com. We will respond to your request within 30 days.

6. International Data Transfers

As a global company, we may transfer your personal information to countries outside of your jurisdiction, including countries that may not have data protection laws that provide the same level of protection as your jurisdiction. When we transfer your personal information internationally, we implement appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include the use of Standard Contractual Clauses approved by the European Commission.

7. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at privacy@globalfilmscapes.com, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically. If we make material changes to this Privacy Policy, we will provide you with additional notice, such as by sending you an email notification.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Global Filmscapes
Data Protection Officer: Evelyn Reed
555 CineDrive, Suite 200
Los Angeles, CA 90068
Email: privacy@globalfilmscapes.com
Phone: +1 (323) 555-FILM

You also have the right to lodge a complaint with a data protection authority in your jurisdiction.

10. California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information. However, Global Filmscapes does not sell your personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.

To exercise your California privacy rights, please contact our Data Protection Officer, Evelyn Reed, at privacy@globalfilmscapes.com.